Yesterday July 4th my wife and I along with our 2 college age sons spent most of the day on the river.
We had a great time but what I want to bring to your attention is your staff
From the time we checked in to the time we left we felt like we were treated like kings.
When we arrived at the drop location you were organized. When asked what we rented without hesitation they grabbed the boats and put them in the water. Loaded us and pushed us out.
Later on we stopped at the first bridge for a break and ran into another staff member clearing a path to the river. He took time to explain the bridges and the significance along with a few other facts about the river.
When we arrived at the end of the trip we were greeted by two young men that came out and pulled the canoe and the kayaks up to the shore. They asked us how the trip went and told us to leave all trash in the boat but take out cooler to the top of the hill and look for an Astro van.
The driver greeted us and immediately loaded our cooler and took us to our car.
I have been on many float trips where we would assist loading and unloading the watercraft but not here…it was refreshing.
You folks took care of everything for us and that impressed us beyond words.
We are planning another trip later in the month and drag some of our friends along
I will highly recommend your company to others
Terry from Ames iowa